“Our revenue grew $26.8M in 4 years on the GSA Schedule Program” – Ted M.

How GSA Ordering Works

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GSA Schedule ordering is a simplified process for government agencies to purchase goods and services through pre-negotiated contracts. Here’s what you need to know:

  • What is GSA Schedule? A long-term government contract that ensures pre-approved pricing and compliance for federal purchases.
  • Why Use It? Faster procurement, reduced competition (44% of awards receive one bid), and consistent revenue for businesses ($927,000 annually on average).
  • Who Can Use It? Federal agencies, state/local governments, tribal organizations, educational institutions, and select non-profits.
  • Steps to Order:
    1. Get procurement authority (DPA).
    2. Select the right Schedule and Special Item Number (SIN).
    3. Research vendors using GSA eLibrary or GSA Advantage!.
    4. Write and send an RFQ to vendors.
    5. Review quotes, submit your order, and manage the contract.

Quick Tip: Only 4% of small businesses are part of this program, making it a less crowded market for those who qualify.

For more details on writing RFQs, evaluating vendors, and managing orders, continue reading.

Buying Services Through GSA Schedules – Basics of Buying …

Before Placing an Order

Getting Procurement Authority

If you’re a federal employee, you’ll need a Delegation of Procurement Authority (DPA) before placing an order through the GSA Schedule. This confirms you’ve completed the necessary training and understand GSA rules.

Here’s how to get your DPA:

  1. Complete the Federal Acquisition Certification (FAC) training.
  2. Submit your certification through the Federal Acquisition Institute Training Application System (FAITAS).
  3. Request the DPA from your agency’s procurement officer.

Your DPA level determines how much you can spend:

Authority LevelPurchase LimitRequired Experience
Level 1Up to $25,000Basic FAC certification
Level 2Up to $250,000FAC + 2 years of experience
Level 3UnlimitedFAC + 4 years of experience + advanced training

Make sure you have this authorization before moving forward with your purchase.

Finding the Right Schedule

Once you’ve secured your DPA, the next step is selecting the appropriate GSA Schedule. Picking the right Schedule and Special Item Number (SIN) is key to meeting your agency’s needs.

Steps for selecting a Schedule:

  • Define your needs: Be clear about your agency’s requirements.
  • Review Schedule categories: Match your needs with the relevant Schedule.
  • Verify SIN alignment: Ensure the SIN covers the products or services you want.
  • Check compliance: Make sure the Schedule meets any agency-specific rules.

Researching Vendors

After identifying the right Schedule, it’s time to evaluate vendors. Use platforms like GSA eLibrary and GSA Advantage! to gather information.

Key vendor evaluation criteria:

CriteriaWhat to Check
Past PerformanceRatings and reviews from federal buyers
PricingPublished rates and available discounts
Socioeconomic StatusSmall business, veteran-owned, etc.
Geographic CoverageService areas and delivery capabilities
Contract TermsWarranty, maintenance, and support options

Be thorough in your evaluation. Look at contract terms, performance history (CPARS), current SAM.gov registration, technical capabilities, and response times. This ensures you select a vendor that meets your agency’s expectations.

5 Steps to Place a GSA Order

Writing Your RFQ

Creating a clear RFQ (Request for Quote) is key to successful GSA ordering. Your RFQ should include:

  • Specific requirements and detailed specifications
  • Criteria for evaluating vendor responses
  • Start and end dates for the project
  • Delivery deadlines
  • Any special terms or conditions

Tips for crafting your RFQ:

ElementDetails
Statement of WorkClearly define deliverables and expectations
Evaluation FactorsConsider price, technical ability, and past performance
Period of PerformanceInclude start/end dates and any optional extensions
Special InstructionsOutline submission format, deadlines, and Q&A procedures
Terms & ConditionsCover payment terms, warranties, and acceptance criteria

Once your RFQ is finalized, distribute it to potential vendors.

Sending RFQs to Vendors

Use GSA’s eBuy platform to share RFQs with Schedule contractors.

For orders over $10,000, send your RFQ to at least three qualified vendors. For those exceeding $250,000, ensure all vendors under the relevant SIN (Special Item Number) receive the RFQ. Allow at least 10 business days for responses. Be sure to document your vendor selection process for compliance.

Carefully review vendor responses based on your outlined criteria.

Reviewing Vendor Quotes

When vendor quotes come in, evaluate them thoroughly using technical reviews, price comparisons, and performance history.

1. Technical Review

Check how well each vendor’s proposal aligns with your requirements. Note their strengths and weaknesses.

2. Price Analysis

Compare proposed prices to GSA Schedule rates and general market prices. Pay attention to any additional discounts vendors might offer.

3. Past Performance

Look into each vendor’s performance history using CPARS (Contractor Performance Assessment Reporting System) and other sources.

After completing these evaluations, you’re ready to move on to submitting your order.

Submitting Your Order

To place your order, fill out the GSA Order Form (OF347 or SF1449). Include the following:

  • Signed vendor quotes
  • Documentation of price reasonableness
  • Analysis showing best value
  • Small business set-aside paperwork (if applicable)

Submit your completed form through your agency’s procurement system and keep copies for your records.

Checklist for required documents:

Document TypePurpose
Market ResearchExplains why the GSA Schedule was chosen
Quote AnalysisCompares vendor quotes
Price DeterminationConfirms prices are reasonable
Award DecisionJustifies the selected vendor
Funding DocumentsIncludes approved purchase requests and certified funding details
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Rules and Requirements

Competition Rules

When placing GSA Schedule orders, you must follow specific competition guidelines. For orders valued between $10,000 and $250,000, you need at least three quotes from Schedule contractors. For orders over $250,000, all vendors under the applicable Special Item Number (SIN) must be considered.

Order ValueCompetition Requirements
Under $10,000Single quote acceptable (micro-purchase)
$10,000 – $250,000Minimum of 3 quotes required
Over $250,000Must consider all vendors under the relevant SIN
Set-aside ordersOnly qualified small businesses can be included

Once competition requirements are met, ensure pricing reflects fair market value.

Price Guidelines

Although GSA Schedule prices are pre-negotiated, vendors can offer extra discounts. To confirm price reasonableness, you should document your analysis using methods like:

  • Comparing current GSA Schedule pricing.
  • Negotiating volume discounts for large orders.
  • Evaluating additional vendor concessions.
  • Conducting market research on similar commercial items.

Your analysis should clearly show that the vendor’s pricing is fair and aligns with GSA Schedule rates.

Allowed Contract Types

After completing pricing analysis and evaluating vendors, choose the most suitable contract type. Options include:

  1. Firm-Fixed Price (FFP): A set total price for clearly defined deliverables. This is the preferred option for commercial items and services.
  2. Time and Materials (T&M): Requires justification, a ceiling price, and enhanced monitoring procedures.
  3. Labor Hour: Similar to T&M but excludes materials. It requires detailed definitions of labor categories and specified maximum hours.

Make sure to document your chosen contract type according to the provided guidelines.

Required Documentation

Maintain thorough records throughout the ordering process. Below are the key documentation requirements:

Document TypeKey Requirements
Market ResearchProvide rationale for selecting the Schedule
Competition SummaryList vendors contacted and their responses
Price AnalysisInclude comparison methods and results
Best Value DeterminationExplain why the selected vendor was chosen
Funding DocumentsInclude approved purchase requests
Small Business DocumentationRequired for set-aside orders

Keep all records in your contract file for at least six years after the final payment. This ensures compliance with federal acquisition regulations and supports any audits or reviews.

Managing Your Order

Order Management Tasks

Once you’ve placed your GSA Schedule order, keeping track of everything is essential. Here’s a quick breakdown of the main tasks:

Task TypeRequired ActionsFrequency
Vendor CommunicationTrack deliveries and address any issuesWeekly or as needed
Payment ProcessingReview and approve invoicesPer payment schedule
Performance MonitoringRecord vendor performance, conduct quality checksMonthly
Compliance ReviewEnsure contract terms are being followedQuarterly
DocumentationUpdate records with communications and changesOngoing

Keep a close eye on vendor performance to ensure they meet the agreed terms. Maintain detailed records of communications and deliverables. Regular check-ins with the vendor can help address concerns early and keep the project on schedule. If any issues arise, adjust your order as necessary.

Making Order Changes

Sometimes, adjustments to your GSA order are unavoidable. Here’s how to handle changes while staying compliant:

1. Administrative Changes

These involve updates like billing details, contact information, or delivery schedules. Make sure changes are documented in writing and acknowledged by all parties.

2. Scope Changes

For larger changes that impact cost, quantity, or requirements, submit a formal modification request. Get the necessary approvals, adjust pricing or delivery terms, and update all related documentation.

3. Order Cancellations

If you need to cancel an order, inform the vendor immediately and provide written documentation. Be ready to cover any termination costs outlined in your contract.

Completing Orders

Once your order is managed and any changes are addressed, it’s time to wrap things up. Here’s what to check off during the closeout process:

Completion TaskRequirements
Final InspectionEnsure all deliverables meet specifications
Payment ReviewConfirm all payments are correctly processed
Documentation CheckVerify the contract file is complete
Vendor EvaluationAssess vendor performance
Close-out ReportRecord final outcomes and any lessons learned

Before making the final payment, confirm that all contract requirements have been fulfilled and any unresolved issues are addressed. Keep your contract file for at least six years after the final payment date, as required.

Next Steps

Quick Reference Guide

Here’s a handy guide for navigating the GSA ordering process:

PhaseKey ActionsImportant Considerations
PreparationVerify procurement authority, identify scheduleConfirm eligibility and requirements
ResearchReview vendors, compare offeringsDocument your market research
Order ProcessWrite RFQ, collect quotes, evaluate responsesFollow competition rules
ManagementTrack deliverables, process paymentsKeep detailed records
CompletionConduct final inspection, close out contractMaintain proper documentation

Keep detailed records at every stage and stick to all GSA requirements. Regularly communicate with vendors and monitor deliverables closely to ensure everything runs smoothly. If you need expert help, the next section explains how GSA Focus can make the process easier.

GSA Focus Services

GSA Focus

If GSA Schedule ordering feels overwhelming, professional help can simplify things. GSA Focus offers a done-for-you solution where you spend just 3 hours, while their team handles over 100 hours of work.

"We simplify the process by: We take all the ‘brain power’ out of getting an immensely profitable GSA contract. On average, you’ll only need 3 hours to give us what you need. And then… We do the other 100+ hours of work!" – GSA Focus

Their services cover document preparation, compliance checks, negotiation support, and contract management. With a 98% success rate and a refund guarantee, you can start your GSA journey with confidence. Schedule a free consultation to check your eligibility and get tailored advice on your next steps.

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